On-site systems cannot meet the same standards of flexibility and scalability while maintaining cost-efficiency like cloud-based customer service systems do. These systems validate remote team operations across multiple locations while providing the ability to scale customer support resources during peak demands and automatically update with new features. Transitioning your customer s... https://www.startmotionmedia.com/easy-tips-to-use-cloud-for-better-customer-service-for-smarter-support/