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Normally the caliber of customer service will decrease as an aftermath of Expense-slicing or tries to artificially stimulate demand from customers for customer care to work with slack capacity. Docutel, the automatic teller company, one example is, transferred duty for customer care operations to Texas Instruments for the reason http://trentonzbvnf.blogprodesign.com/8442524/top-guidelines-of-hbs-case-study-analysis


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